Curriculum
A successful manager in the hospitality industry must exhibit many skills and command much specialized knowledge. A hospitality (hotel and restaurant) manager must be able to please guests. This requires a good working knowledge of hotel and restaurant operations. Students develop this knowledge through courses in commercial food preparation and service, hotel operation, foodservice systems, beverage operations, nutrition and computer science.
Basic business knowledge is another important element of successful hotel and restaurant operations. The program includes professional courses in management concepts, marketing, law, business finance, accounting and labor relations.
The hospitality industry also involves work with many different types of people. Hotel and restaurant managers must know how to supervise and motivate personnel so that they will provide customers with desired products and services. Courses in written and oral communication, humanities and social sciences help students develop these people skills.